Director, Customer Engagement

General Purpose:

The Director of Customer Engagement is an experienced Customer Engagement and Professional Services leader who leads our commercial teams in conjunction with the Managing Director. The Director of Customer Engagement specifically leads the operations commercial team members but also works across any client facing commercial teams within the region to ensure Customer Engagement.

Departments for which the role is responsible: Account Management, Operations, Back-office teams (Sampling/ Programming/Panel)

Role Reports to: Managing Director, Europe

Responsibilities

 

Requirements

 

Performance Indicators

As with all roles in the Commercial team / leadership the Director of Customer Engagement participates and owns in the company’s key performance indicators of Revenue, Gross Margin and Strategy.

If this sounds like you, submit your application here.